Thursday, June 18, 2009

Part of the problem not the solution

So as some people may be aware I work as a Customer Service Rep at a company that may rhyme with BomBast. I KNOW you all hate them and I KNOW all the other things you are going to say. And no I can not give you things for free.

People are nasty. I know cable is expensive. I paid (a lot) for it once upon a time. But REALLY! Is it so important that you need to threaten my life and well being because of it?

I have had my life and the life of my never to be born children threatened. People who hope I lose MY job so I know "what it is like"

It usually goes like this...

Annoying Customer: It is ridiculous how much I pay for cable
Me: well, your monthly bill also includes your internet and phone
AC: IT'S TOO MUCH AND YOUS PEOPLE ARE HORRIBLE TO YOUR CUSTOMERS AND I DESERVE A DISCOUNT FOR NO REASON WHAT SO EVER GIVE ME ONE NOW!!!!!
Me: currently you have a discount already in a bundle promo that gives you about $50-60 off the regular rates of the services
AC: I NEED MORE. THERE ARE OPTIONS NOW. DON'T YOU VALUE ME AS YOUR CUSTOMER???!!
(I do need to point out that usually the customer is talking in a tone that does require I use all caps)
Me: What would you like to have for service?
AC: Exactly what I have now
Me: What we can do is look into another bundle that would reduce the cost but would not
A interrupting C: I DON'T WANT TO TAKE AWAY ANYTHING I NEED ALL THE PAY CHANNELS AND HOW CAN MY CHILDREN LIVE WITH OUT NOGGIN???!!
Me: Then the pricing you have is the best for you.
AC: THAT IS UNACCEPTABLE. YOU KNOW IN THESE ECONOMIC TIMES YOU THING YOU WOULD CARE ABOUT YOUR CUSTOMERS.
Me: We do that is why we can downgrade service into another promo
AC: CABLE IS SRS BUSINESS AND THAT OTHER COMPANY WANTS MY BUSINESS AND THEY CARE.


And it goes like this EVERY day. Aren't you excited I decided to share?

Things I would like to tell people and don't:
You can spend time with your children
Read a book
Learn that the phase "Yous people" makes you sound ignorant
Look up the word "promotion" in the dictionary
Get a job at the cable company, that is what I did the last time I lost my job.
Go outside it's a beautiful day
Also I hate that fucking "I Love College" song

seriously, it has to be one of the stupider songs ever written.

Why do people like this crap?

Slacker Bitch

So anyway...

Where was I?

Oh right I suck.


Tonight was the second time in a month I avoided being in a semi-serious car accident on I-93.

The night of Dana's bachlorette party I saw a taxi spin out and a newspaper truck slam into the side of the taxi. I had to swerve to not hit them. It was 4 AM and I had been awake for 22 hours. It was a little shocking, but I was TIRED and amazed that I did not hit them in my extreme exhaustion.

Tonight on my way home from work. Coming onto the the highway. Traffic was backed up at 10:30 at night since IT IS BOSTON AND THERE IS ALWAYS TRAFFIC. So I am coming onto the highway on the on ramp and the people in front of me come to a DEAD STOP. I stopped a little short but not tire squealing short. The guy behind me does the same. The JACKASS behind him SQUEAL SMASH right into him. I hear it then look in my rear view and see jackass's car blocking the on ramp since now their car is SIDEWAYS. I didn't stop, since I really had nothing to do with it, didn't see anything, and was TIRED (again). I felt a little bad, still do. But what good would I be REALLY? Besides being a cranky tired bitch (which I am QUITE excellent at)

My big concern is that this is like a "Final Destination" sort of thing and it is only time before the Angel/Demon of Car Accidents catches up with me.

I love my Teenage Dork Machine. No one can hurt her.

Photobucket

me and my car in I think 2005, such an odd photo

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